What
is Ecommerce ?
Ecommerce is the term used to describe the selling of goods
and services over the Internet.
Simply creating a Web site that advertises and promotes your
products can be considered “ecommerce.” In recent
years, however, ecommerce has become much more sophisticated.
Ecommerce businesses now offer elaborate online stores where
customers can browse thousands of products, place an order,
select the desired shipping method and pay for their purchases
using their credit cards
Why
would I want to sell products or services through my website?
With the total amount of money expected to be spent online
in the year 2004 exceeding 1.5 trillion*, it's easy to see
why eCommerce is attractive to many businesses.
Another attractive aspect of selling through an ecommerce
website is that, in most cases, this "virtual" store
will have a lower overhead than a conventional business.
Do
I need to know HTML to set up an online store?
No, you don't need to know any HTML or Web programming.
We provide these services for you with, if you require, a
way to update your products and website without any prior
HTML knowledge.
How many products can I sell on my ecommerce website?
You can sell any number of products on your site, from just
a few items to thousands.
Be sure to consider how your site and your product offerings
may grow in the future, as well as what advanced features
you want to offer your customers.
For instance, you may want to provide a search feature that
lets your customers search for a specific product.
You want to be sure that the plan you choose will be able
to accommodate your growth and your changing needs as your
customer base expands and your traffic increases
what
is an Internet Merchant account (I.M.A)?
An Internet Merchant Account is similar to a Merchant account
but allows you to sell your goods and take credit card payments
over the internet instantly
You can usually apply for this either through your bank, or
with an agency
both will provide you with a secure form so your customers
are able to pay for their items
contact us for more information
How
much does it cost to set up an online store?
Ecommerce plans range from £500, depending upon the
features you want to provide to your customers.
There may be other costs associated with an online store.
For example, if you want to be able to accept credit cards
and process those transactions online, you will need an internet
merchant account and a payment gateway service. Typically,
there are initial setup fees as well as on-going costs for
these services that will be in addition to your hosting costs.
How
How will Internet Shoppers find my store?
You must have plans to market your site if you plan on generating
online sales!
Search engine submittal, pay-per-click search engines, newsgroups
and newsletters are all a part of the mix with successful
e-business
How
am I notified of new orders?
For every order, your chosen payment gateway providers will
send you a new order notification e-mail.
From there, you may log into your site and print order invoices.
Your customer is sent an email also
How can I assure my customers that their transactions are secure?
Your customers will usually fill in a form on your web site,
name, address etc.
when finished they are prompted to enter their credit card
details
This will take them to a form which is hosted with your chosen
payment gate way providers, this form is secure using something
called SSL (Secure Sockets Layer)
When a site is secured with SSL—the standard form of
encryption currently used on the Web—visitors will see
a special symbol in their browser window that indicates the
site is secure.
Visitors can also tell that a page is secured by looking at
the URL.
A secure page’s URL begins with the letters “HTTPS”
instead of the standard “HTTP.”